Contact Spirit Mansion

Have questions? Most questions can be answered by visiting our about page. Otherwise, please use the form to get in touch and we will respond shortly. Thank you.


Where are my tickets?

Spirit Mansion reserves your tickets by your last name. Just show up with valid ID and you’re in. You do not have to have your physical tickets.

What is the attire?

Most Spirit Mansion guests arrive in cocktail dress or gothic costume. Halloween costumes are common as well. You may dress casual or extravagant, the choice is yours!

Are there non-alcoholic options?

Absolutely! Non alcoholic virgin mocktails are available upon request. Just let your server know and we are happy to accommodate.

What time should we arrive?

Please arrive 10-15 minutes prior to your reservation time. You can show your electronic email receipt reservation on your phone or we can look you up by name. Our show starts promptly at showtime.

What is the refund policy?

All tickets are fully refundable up until 48 hours of the day of the event! To cancel your tickets please use the form here.

General Inquiries

[email protected]

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